• Overseas Customer Management:
  • Process and manage international customer accounts, ensuring accurate invoicing, and timely collections.
  • Communicate directly with international customers to follow up on overdue payments and resolve billing discrepancies.
  • Handle currency exchanges, international payment methods, and adjust for potential differences in time zones for follow-ups.
  • Work closely with the international sales team to ensure that accounts and payment terms are clearly communicated to overseas customers.
• Payment Processing:
  • Oversee payments through various international payment portals (e.g., wire transfers, PayPal, credit card payments, etc.).
  • Monitor payments from overseas customers, ensuring that funds are received and processed on time.
  • Investigate and resolve issues related to international payment delays, currency fluctuations, and discrepancies in amounts.
  • Ensure accurate application of customer payments to accounts, maintaining proper records of all transactions.
• Invoicing and Reconciliation:
  • Generate and send invoices for international customers, ensuring all charges are accurate and include the correct currency and exchange rates.
  • Reconcile customer accounts, including verifying payments, credits, and outstanding balances.
  • Investigate and resolve issues related to unpaid or underpaid invoices, including coordinating with customers to correct errors.
• Reporting and Documentation:
  • Maintain and update accurate records of receivables, payments, and any adjustments for overseas customers.
  • Provide regular reports to management on outstanding receivables, aging reports, and cash flow projections.
  • Assist in the preparation of financial reports related to accounts receivable, including bad debt provisions and write-offs for international customers.
• Compliance and Customer Relations:
  • Ensure compliance with international financial regulations and company policies regarding overseas payments.
  • Act as the point of contact for international clients regarding payment inquiries, ensuring that customer relations are maintained professionally and effectively.
  • Collaborate with the finance team to develop efficient processes for managing international accounts receivable and resolving disputes.
• Currency and Payment Method Expertise:
  • Have a working knowledge of international currencies, exchange rates, and global payment platforms to effectively manage overseas transactions.
  • Understand payment terms and regulations for international transactions to minimize delays and disputes.

• Bachelor’s degree in Accounting, Finance, or related field preferred, but equivalent experience is also valuable and at least 2+ years of relevant experience
• Experience in managing international accounts receivable and processing payments across global payment portals.
• Strong communication skills for liaising with overseas customers, especially regarding payment terms, overdue accounts, and disputes.
• Attention to detail to accurately process payments and resolve discrepancies.
• Knowledge of international payment platforms (e.g., wire transfers, PayPal, international credit card processing).
• Proficiency in accounting software and systems (e.g., QuickBooks, SAP, Oracle, or others), as well as Microsoft Excel.
• Strong problem-solving abilities to handle complex international payment issues.
• Cultural sensitivity to communicate effectively with international clients and understand regional differences in payment behaviors and preferences.

Why Join Our Team:

Big brand bragging rights. You'll be working with very recognizable companies (from Fortune 50 logos to up-and-coming brands) that are sure to impress friends and family.

Diverse, Inclusive, and Energetic team atmosphere. You'll be alongside a group of deeply supportive and diverse colleagues combined with highly approachable ‘open-door’/’open-book’ managers that treat you like a person, not a cog.

Career Stability and Growth. Many team members have been at MotionPoint for more than a decade because they really love our commitment to culture and improving our platform, processes and people, every day. We love our internal talent, and career advancement opportunities both within and outside hired departments are available. We run our business and manage performance with a growth mindset.

Mental, Physical, and Financial Health. Among MotionPoint's offerings are a ‘remote-first’ hybrid work model, flexible PTO, 10 paid holidays, paid parental bonding leave, gym membership reimbursement, free Employee Assistance Programs, robust medical/dental/vision plans, and 401(k) with immediate vesting and up to 4% employer match, to name a few!